Legal Documents

Kella88 Privacy Policy — Your data is safe with us

Everything you need to know about what information we collect when you use kella88, how we use it, and how we keep it safe — all explained clearly here.

Last Updated: January 1, 2026
SSL Encryption
Never Sold to Third Parties
User Controls
What's in This Policy
What Information We Collect
How Your Information Is Used
Who Your Data Is Shared With
How Your Data Is Kept Secure
Your Rights & Controls

How kella88 Protects Your Privacy

We believe your personal data belongs to you. That's why kella88 employs the highest security measures to uphold your privacy.

Your data is never sold

Kella88 never sells or rents your personal information to third parties. Your data is used solely to provide our services.

Industry-Standard Encryption

All data transfers are protected with 256-bit SSL encryption. Your password and payment details are never stored in plain text.

Your Privacy, Your Control

You can view, correct, or request deletion of your data at any time. Opting out of marketing emails is entirely your choice.

Transparent Cookie Policy

Kella88 is fully transparent about which cookies it uses and why. You also have the option to disable non-essential cookies.

Retention for a defined period

Your data is never kept longer than necessary. Once an account is closed, data is deleted in accordance with our retention policy.

Full Information in Bangla

Kella88 believes every user has the right to read the Privacy Policy in their own language. That's why this policy has been written in full in Bengali.


This Privacy Policy applies to all services on the kella88 platform — including the website, mobile app, and all related services. Please read this policy carefully before using kella88.

01

Introduction & Purpose

Kella88 takes your privacy seriously. This Privacy Policy explains what information we collect when you use kella88, why we collect it, and how we use it. It forms the foundation of trust between us and you.

By accessing the kella88 platform or creating an account, you agree to this Privacy Policy. We commit to handling your personal information in accordance with this policy at all times — it will never be used without authorization.

We understand that many users in Bangladesh have concerns about online data security. kella88 takes those concerns seriously and publishes this Privacy Policy with full transparency.

02

What Information We Collect

Kella88 collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

Data Type What Information We Collect When It's Collected
Identity Document Name, date of birth, gender, national ID number During Registration & KYC Verification
Contact Email address, phone number, mailing address When you create an account
Financial Payment methods, transaction history During Deposits & Withdrawals
Usage Data IP address, device information, login timestamps Automatically at the start of each session
Gaming History Bets, wins and losses, preferred games During Gameplay

Kella88 only collects information that is genuinely necessary to provide our services. We never ask for data we don't need.

03

How Your Information Is Used

In accordance with this Privacy Policy, kella88 uses the data it collects for the following purposes:

  • Account Management: To create and manage your account, verify logins, and ensure account security.
  • Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
  • Service Improvement: To analyze your preferences and usage patterns and deliver a better gaming experience.
  • Customer Service: To help resolve your issues and provide support.
  • Legal obligations: To comply with applicable laws and regulatory requirements.
  • Responsible Gaming: To detect signs of excessive gaming and alert you in time.
  • Promotions (with consent only): To keep you informed about relevant offers and bonuses, if you have given your consent.

Kella88 never uses your data for any purpose not stated in this policy. If we need to use it for a new purpose, you will be informed in advance.

04

Data Sharing & Disclosure

Kella88 does not sell or rent your personal data to any third party. However, certain information may be shared in the following limited circumstances:

  • Payment Processors: With payment partners such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Identity Verification Services: With registered and regulated identity verification providers for KYC verification.
  • Legal Requirements: With the relevant authorities when required by court order, government directive, or legal investigation.
  • Fraud Prevention: Relevant information shared with regulators to prevent financial crime.
  • Technology Partners: With technology service providers who run the platform — they are bound by the same Privacy Policy.

Before sharing any data with a third party, kella88 ensures that party upholds the same standard of privacy protection.

05

Cookie Policy

Kella88 uses cookies and similar tracking technologies to operate its website and app. Cookies are small text files stored on your device.

  • Essential cookies: These cannot be disabled — they are required to maintain your login session and keep your account secure.
  • Performance Cookies: To measure site speed and performance — with your consent.
  • Functional cookies: To remember your language preference, settings, and personalization choices.
  • Analytics cookies: Understands user behaviour to improve the platform — with your consent.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features on the site.

06

Data Security Measures

Kella88 follows the highest industry security standards to keep your information safe. Our security measures include:

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • Passwords are bcrypt hashed — never stored in plain text
  • Two-factor authentication (2FA) — an extra layer of security for your account
  • Firewall and intrusion detection systems — active 24/7
  • Regular security audits and penetration testing
  • Strict data access controls for staff
  • Data backups — stored in a secure, encrypted environment

In the event of a genuine security breach, kella88 will notify affected users within 72 hours and take immediate steps to resolve the issue.

07

Data Retention Period

Kella88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration your account is active, and typically up to 5 years after closure to meet legal obligations.
  • Transaction History: Up to 7 years, as required by financial regulatory obligations.
  • Gaming History: 2 years after account closure.
  • Customer Support Communications: Deleted 3 years after last contact.
  • Analytics Data: Anonymized 26 months after collection.

After the retention period, your data is securely deleted or anonymized so that you can no longer be identified in any way.

08

Your Rights & Controls

Kella88 believes you have full ownership of your personal data. You may exercise any of the following rights:

Right to Access

You can find out exactly what information kella88 holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data in certain circumstances.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You can download your data in a standard, portable format.

Right to Opt Out

You can opt out of marketing communications at any time.

To exercise these rights support@kella88.app Email us at the address below. We will respond within 30 business days. Due to legal obligations, some requests may not be fully fulfilled — in such cases, we will explain why.

09

Children's Privacy

Kella88 is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If we become aware that a person under the age of 18 has created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has registered on kella88, please support@kella88.app Get in touch at the address provided.

10

Third-Party Links & Services

The kella88 platform may occasionally include links or references to third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, and kella88 is not responsible for how your information is handled on their platforms.

We vet all our technology and payment partners and enter into strict data processing agreements with them. Even so, we recommend reading the privacy policy of any external site before visiting it.

11

Changes to the Privacy Policy

Kella88 may update this Privacy Policy from time to time — due to changes in our services, legal requirements, or security improvements. Key things to know about policy changes:

  • For significant changes, a notification will be sent to your registered email address
  • Takes effect from the date the updated policy is published
  • You can track any changes by checking the "Last Updated" date at the top of the page
  • If you do not agree to the updated policy, you may request that your account be closed.
  • Continued use of our services after any changes constitutes acceptance of the updated policy

To view a previous version of the Privacy Policy, support@kella88.app Submit your request to the address provided.

12

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

  • Email: support@kella88.app
  • Live Chat: Click the chat button in the bottom-right corner of the website (24/7 support in Bangla)
  • Help Center: kella88 Help Center Visit Page

We are committed to handling all privacy-related complaints with the utmost seriousness and resolving them within 30 business days.

Kella88 values your trust. Our commitment to upholding this Privacy Policy is an ongoing process — and we're continuously working to make it better.


Privacy Policy — Frequently Asked Questions

Here are answers to the questions users ask most about the kella88 Privacy Policy.

No, kella88 will never sell or rent your personal information to third parties under any circumstances. Your data is used solely to provide our services and meet legal obligations.

Yes, completely secure. kella88 uses 256-bit SSL encryption. Your card number and payment details are never stored in plain text. All payment processing is handled exclusively through fully secure partners.

Yes, you can request that your data be deleted. However, certain information — particularly transaction records — must be retained for a set period due to legal obligations. You will be informed of the details if this applies.

Only with your consent. If you do not opt in to marketing communications during registration, you will not receive any promotional emails. You can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email.

For significant changes, kella88 will send a notification to your registered email. You can also check the "Last Updated" date at the top of this page to see when the policy was last revised.

Play with peace of mind — kella88 has you covered

You've read our Privacy Policy. Now open a kella88 account with confidence and get started today with a 150% welcome bonus.

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